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复杂系统与复杂性科学  2020, Vol. 17 Issue (1): 62-70    DOI: 10.13306/j.1672-3813.2020.01.008
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基于知识网络的开放式创新社区知识发现研究
单晓红, 王春稳, 刘晓燕, 杨娟
北京工业大学经济与管理学院,北京 100124
Research on Knowledge Discovery of Open Innovation Community Based on Knowledge Network
SHAN Xiaohong, WANG Chunwen, LIU Xiaoyan, YANG Juan
School of Economics and Management, Beijing University of Technology, Beijing 100124, China
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摘要 开放式创新成为企业创新的主要模式,创新社区为企业提供了大量的外部创新资源,有效整合创新社区中多种类型用户知识,能够发现用户需求,为企业研发提供具有市场潜力的解决方案。综合考虑开放式创新社区知识的特征和企业需求,从创新需求、创新方案和创新主体3个维度构建知识网络模型,采用本体对创新社区中的用户生成内容进行挖掘及可视化,并以华为产品定义社区为例进行实证研究。研究表明,基于本体构建的知识网络模型能够实现开放式创新社区用户知识的多维发现,帮助企业识别关键用户、创新用户需求和关键技术问题的解决方案,从而有效缓解开放式创新社区中知识发现复杂性的难题,为企业开展开放式创新提供知识发现的新思路。
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单晓红
王春稳
刘晓燕
杨娟
关键词 知识发现知识类型开放式创新社区知识网络    
Abstract:Open innovation has become the main mode of enterprise innovation. The innovation community provides enterprises with a large number of externalinnovative resources. Effectively integrating various types of user′s knowledge in the innovation community can meet the needs of product and service innovation and promote the development of open innovation. Considering the knowledge characteristics of open innovation community and enterprise demand, this paper constructs the knowledge network model from three dimensions: innovation demand, innovation plan and innovation subject, then uses ontology to visualize and mine user-generated content in the innovation community and finally Huawei product custom community is taken as an example empirical research. Research shows that the knowledge network model based on ontology can realize multi-dimensional discovery of user′s knowledge in open innovation communities and help companies identify key users,innovative user demands and solutions to key technical problems, which can effectively overcome the complex problems of the knowledge discovery process in the open innovation community and provide new ideas for knowledge discovery for enterprises to develop open innovation.
Key wordsknowledge discovery    knowledge type    open innovation community    knowledge network
收稿日期: 2019-10-08      出版日期: 2020-04-29
ZTFLH:  F120  
  C93-03  
基金资助:国家社科基金青年项目 (15CTQ023);国家自然科学基金 (71974009)
作者简介: 单晓红(1976-),女,吉林吉林人,博士,副教授,主要研究方向为信息管理、商务智能。
引用本文:   
单晓红, 王春稳, 刘晓燕, 杨娟. 基于知识网络的开放式创新社区知识发现研究[J]. 复杂系统与复杂性科学, 2020, 17(1): 62-70.
SHAN Xiaohong, WANG Chunwen, LIU Xiaoyan, YANG Juan. Research on Knowledge Discovery of Open Innovation Community Based on Knowledge Network. Complex Systems and Complexity Science, 2020, 17(1): 62-70.
链接本文:  
http://fzkx.qdu.edu.cn/CN/10.13306/j.1672-3813.2020.01.008      或      http://fzkx.qdu.edu.cn/CN/Y2020/V17/I1/62
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